Shipping policy

Shipping Policy

Last Updated: May 4, 2026

At Dollar Dibs, we keep shipping simple, fast, and transparent. Our goal is to get your order packed and on its way quickly so you can enjoy honest deals without unnecessary delays.

Order Processing Time

We are committed to shipping orders within 24 hours whenever possible.

Orders are typically processed and shipped within 1 business day after payment is confirmed. Orders placed on weekends or holidays may be processed the next business day.

During high-volume periods, shipping may take slightly longer. If there is a delay with your order, we will communicate clearly and promptly.

Shipping Rates

Shipping rates are calculated at checkout based on the size, weight, destination, and shipping method selected for your order.

Because many of our products come from liquidation, resale, open-box, or discounted inventory, item packaging may vary. We always do our best to pack items securely and responsibly.

Shipping Carriers

Dollar Dibs may ship orders using trusted carriers such as:

USPS, UPS, FedEx, or other reliable shipping services.

The carrier used for your order may depend on the item size, shipping destination, and available service options.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Please allow up to 24 hours for tracking details to update after the carrier receives the package.

Delivery Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Most orders arrive within 3–7 business days after shipment, but delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

Shipping Address Accuracy

Please make sure your shipping address is accurate before placing your order.

Dollar Dibs is not responsible for delays, lost packages, or additional shipping costs caused by an incorrect or incomplete address provided at checkout.

If you notice an address mistake after placing your order, contact us as soon as possible. We will do our best to help before the order ships.

Lost, Delayed, or Missing Packages

Once an order is handed to the shipping carrier, delivery timing and handling are managed by the carrier.

If your package appears delayed, lost, or marked as delivered but not received, please contact the carrier first using your tracking number. You may also contact us, and we will help where we can.

Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery.

To help us review the issue quickly, please include:

Your order number
Photos of the damaged item
Photos of the packaging
A brief description of the issue

We believe in honest representation and fair service, so we will review the situation and work toward a reasonable solution.

Local Pickup

If Dollar Dibs offers local pickup, eligible orders will show that option at checkout or in the product listing.

Pickup instructions, location details, and available pickup times will be provided after your order is placed.

Items Returned to Sender

If an order is returned to Dollar Dibs because of an incorrect address, failed delivery attempt, or refusal of delivery, we will contact you about next steps.

Additional shipping charges may apply if the order needs to be reshipped.